PRIVACY POLICY

Last updated July 17, 2024



This privacy notice for Square Knot Professional Services,LLC and Square Knot Health, Inc. ( Collectively "Square Knot Health”, "we," "us," or "our" ), describes how and why we might collect, store, use, and/or share ( "process" ) your information when you use our site ( "Site" ), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Site. If you still have any questions or concerns, please contact us at support@squareknothealth.com .


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? The Site was designed to give you basic information about our services and does not allow you to input any information. If you want to voluntarily provide any personal information to us, you should call us at (617) 468-4245. When you visit, use, or navigate our Site, we do not use Cookies or other technology to collect, process, store, or track information about your visit to the Site. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process any sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We do not process your personal information when you visit the Site. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We don’t collect, process or store your information when you visit the Site. We do not share information with third parties. Learn more about when and with whom we share your personal information .

How do we keep your information safe? We do not collect, process, store, or track your information on the Site. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us by phone or email. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.


TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We do not collect any personal information on our Site.

The Site was designed to give you basic information about our services and does not allow you to input any information. If you want to voluntarily provide any personal information to us, you should call us at (617) 468-4245 or email us. We do not recommend sending any personal information through email. If you elect to do so, you are by that action acknowledging and accepting the risks of using unsecure email.

Sensitive Information. We do not process any sensitive information on the Site.

All personal information that you provide to us voluntarily must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We do not process your personal information on the Site.


3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We do not collect your personal information on the Site. We do not share your information with third parties.


4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We do not collect your information on the Site. We do not recommend sending any personal information through email. If you elect to do so, you are by that action acknowledging and accepting the risks of using unsecure email.

If you voluntarily send to us personal information by email, understanding the risks of using unsecure email, we will keep it for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We do not collect your personal information but if you voluntarily send us your information by email, acknowledging and accepting the risks of using unsecure email, we aim to protect it it through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we are provided. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect personal information you voluntarily provide, transmission of your unsecured personal information from your email to ours is at your own risk. You should only access the Site within a secure environment. We recommend that you call us, rather than email us, if you want more information about our services to avoid any risks associated with sending unsecure email.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not collect personal information on our Site and do not knowingly collect personal information from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell any personal information. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been voluntarily provided to us, we take reasonable measures to promptly delete such data from our records. If you become aware of any data sent to us from children under age 18, please contact us at support@squareknothealth.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review our Site and choose to contact us by phone or by email if you want more information about our services. We do not recommend sending any personal information through email. If you elect to do so, you are by that action acknowledging and accepting the risks of using unsecure email.

You are under no obligation to contact us after you review the Site. We will not collect any information about your visit to the Site.

If you have questions or comments about your privacy rights, you may call us at (617) 468-4245 or email us at support@squareknothealth.com.


8. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not use Cookies or other technology to track your visit to our Site As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below. We do not collect, process, store, or track personal information on the Site.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

NO

B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information

NO

C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data

NO

D. Commercial information
Transaction information, purchase history, financial details, and payment information

NO

E. Biometric information
Fingerprints and voiceprints

NO

F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

NO

G. Geolocation data
Device location

NO

H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information
Business contact details in order to provide you our Site at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information
Student records and directory information

NO

K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

L. Sensitive personal Information

NO


We may also collect other personal information outside of these categories through instances where you interact with us by phone or email in the context of:
  • Inquiring by phone or email about our services.
Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

Learn more about how we disclose personal information in the section,"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
  • Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
How to Exercise Your Rights

To exercise these rights, you can contact us by phone at (617) 468-4245 or, by emailing us at support@squareknothealth.com, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

We do not collect, process, store, or track your personal information when you visit the Site. If you believe we have your personal information because you have voluntarily contacted us, you can make a request for your data by contacting us at (617) 468-4245 or by emailing us at support@squareknothealth.com Upon receiving your request, we will need to verify your identity to determine if we have any of your personal information.

We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@squareknothealth.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@squareknothealth.com or contact us by post at:

Square Knot Health,
25 New Chardon St. #6320
Boston, MA 02114
United States